Shipping & Returns
FREE SHIPPING ONLY TO THE U S A Lower 48!!
We currently DO NOT SHIP to Alaska or Hawaii.
SHIPPING TO CANADA:
We do ship to Canada. Our shipping rate to Canada is $10.00 for the 1st Receiver and $5.00 for each addtional receiver.
We currently are not setup to ship outside of the US lower 48 or Canada.
Return Policy
Returning a DEFECTIVE ITEM
Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 30 days FTA MART
shall have sole discretion as to the credit method. We may issue a credit, ship a replacement product,
or exchange.
Non-Defective Returns
Returns of NON-DEFECTIVE items that are returnable by FTA MART to product manufacturers may,
at FTA MART sole discretion, be accepted for return. NON-DEFECTIVE RETURNS MAY BE SUBJECT TO A
15% RE-STOCKING FEE and such returns will be for store credit or refund at FTA MART's sole
discretion within 30 days of original invoice date.
Physical Damages to any product will void the product warranty and eligibility for return.
Modifying a product is considered as physically damaging the product and will void the product's warranty. A product cannot be returned under these circumstances.
All product return for refund or exchange must include the original packaging.
Customer agrees that all returned products will be 100% complete, in re-saleable condition.
Accessories such as the warranty card, software CD, all cables, manuals and any other components
within the original packaging must be included in the return. If a promotional free item came
with the product, that must be returned as well or the customer is subject to a 15% restocking fee.
FTA MART may refuse the return if the product is not returned with the complete package.
All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products.
The shipping fee is a fee that is paid to the shipping company, not to FTA MART, therefore all
shipping fees are NON-REFUNDABLE.
If you have any questions regarding your order please contact us using our
Contact Us form
or call us toll-free 1-877-256-8903.
We appreciate your business!
FTAMART.COM |
